Refund policy
We hope that you'll love your items when they arrive but appreciate that sometimes the unexpected can happen. So just incase here's what you need to know.
Returns
If we do agree to accept a return your product must be complete, unused and in ‘as new’ condition (e. g. if you have opened the packaging to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original packaging and accessories.
Please ensure you refer to the size guide before completing your purchase so that you do not order the wrong size garment. Garment sizes are approximate and for guidance only.
Please contact us by email to discuss your return and for the return address.
Cancellations
By completing checkout you are agreeing to purchase the items you have paid for.
If your product or print arrives defective in any way, please refer to the Faulty Goods policy below.
Occasionally we may need to contact you about your order so please make sure the email address you enter during the checkout process is monitored. If we do not receive any response from you regarding the order after a two-week period, we will cancel the order and refund to the original payment method.
Transit Damage
All goods are examined in detail by the fulfilment company prior to dispatch to ensure that they are dispatched in perfect condition. However in the unfortunate circumstances of you purchase showing obvious signs of transit damage upon delivery or if damage is only evident upon opening of the packaging please notify us immediately by email. In either case, we will consider re-delivery of replacement goods as soon as possible.
Faulty Goods
If your goods develop a fault within 28 days of delivery (including goods delivered with a print or manufacturing fault), the goods may be returned for either a refund in full, or replacement.
In all queries relating to faulty goods, we require customers to provide photographic evidence so that we can properly investigate the issue. We can then make a decision on your claim.
Please contact us by email to discuss any faulty goods.