Terms of service

These Terms and Conditions relate to all services provided by We Sew Too! Acceptance of our services is deemed acceptance of these Terms and Conditions.

Accepting Orders and Security

When you place an order online it will be treated as an offer to buy. If we accept your order, we will send you a confirmation email with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will email you as soon as we can to let you know.

All order details are confirmed by you when your order is placed, including the product, billing address and shipping address. When you receive your email confirmation, you will have an opportunity to check these details are correct to make any amendments before the order goes into production. You must contact us within 6 hours of placing your order to make any changes, after this period no changes can be made. 

In deciding whether to accept your order we may use the information you have given to us, or that we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method.

Order Processing

An order will not be processed until it has been paid in full. Orders are processed from the date and time that payment is received not the date and time they are placed.

The fulfilment company’s turnaround time for processing and dispatching orders is up to 5 working days. A working day starts at 9am and ends at 5pm, Monday to Friday. UK Bank Holidays are not included as a working day. This turnaround time is not to be taken as a guarantee of production times and should be taken as an estimate.

No compensation will be offered for any orders that fall outside of this production estimate.

Third-Parties

In addition to products available directly through Loveburty.com, customers can purchase a selection of products made available through our affiliation with Redbubble. 

We are not liable for or responsible in any manner for any of your dealings or interaction with third parties. We are not responsible for the content, privacy and security practices, policies or shipping costs of third-party sites. 

Please ensure to read the Privacy Policies and Term & Conditions of these third parties before you proceed.